We're ListeningLet's Build Together
Whether it's a small suggestion or a bug you've encountered, we'd love to hear your feedback.
Get in Touch
Whether it's product suggestions, bug reports, or sharing your controller experiences, we're always here to help.
We'd love to hear about:
- New Device Support: If your third-party or retro controller isn't recognized, please provide the VID/PID information.
- Bug Reports: Vibration not working or button mapping issues? Please tell us your OS and browser version.
* We typically respond to genuine inquiries within 48 hours.
FAQ
Controller connected but not responding?
For security reasons, browsers require you to press any button on the controller first before the page can detect it. Try pressing A or moving a stick.
Why isn't vibration working?
Windows has poor vibration support for Xbox/PS controllers over Bluetooth. Try using a USB cable or dedicated 2.4G wireless adapter.
Does it work on iOS/Android?
Yes! As long as your phone is connected to a controller via Bluetooth and using Chrome/Safari, button and stick testing should work normally.